BinTEK Batteries Guidelines

These are generic responses, guidelines, and warranty information for issues that customers may have with our BinTEK Brand Batteries.

Generic Dead Battery Issue Response
 If a customer states that their battery does not charge, ask them if they have charged it, and for how long they have charged it. Suggest that the batter...
Wed, Jul 6, 2016 at 2:55 PM
Battery only charges to a certain percentage
THIS ONLY APPLIES TO ISSUES WHERE A CUSTOMER HAS A WORKING BATTERY, BUT IT WILL NOT CHARGE TO 100%. Sometimes a customer will tell us that the ...
Fri, Aug 12, 2016 at 1:58 PM
Frequently Asked Questions
The following batteries have the most questions about the items: BT-BP-30182K - The biggest question about this isn't the battery, it's the compa...
Wed, Jul 20, 2016 at 11:05 AM
Battery Warranty Information
Our batteries come with a 60 day warranty. We will provide a label and refund any customer who has a defective battery, only after attempting to solve their...
Wed, Jul 20, 2016 at 11:13 AM
Handling Returns and Refunds for Batteries
For Amazon customers, handling returns is slightly different than our PhonePartsUSA counterpart. Each email must be handled individually, however, the iss...
Fri, Aug 26, 2016 at 11:35 AM