General Guidelines

General guidelines for staying on Amazon's good side

Message Response Times
All Amazon messages need to be responded to within a 24 hour period. Amazon metrics and guidelines negatively affect us if we do not respond. The exception ...
Wed, Jul 20, 2016 at 11:45 AM
A-Z Claims
Every once and awhile, we'll get a customer who feels they have been wronged, even if they weren't necessarily. These have a huge effect on our Sel...
Wed, Jul 20, 2016 at 11:50 AM